About Marlin Williams

Founder, Intentional Technology | Former Deputy CIO | Technology & Organizational Strategy | Creator of the S.T.O.P. Method™ Process

I help organizations make intentional technology decisions that align with their operational reality.

My Background

For more than 30 years, I’ve worked at the intersection of technology, operations, and organizational transformation—making consequential technology decisions across public, private, and nonprofit sectors.

I began my career as a mainframe programmer, developing and maintaining systems for the automotive and financial industries. One missed step could impact an entire organization’s operations—so I learned early to map processes, document logic, test every scenario, and never implement before understanding the flow of work.

I later served as Deputy CIO for the City of Detroit, where I coordinated large-scale technology initiatives in complex environments, including citywide technology operations supporting Super Bowl XL.

During my time at the City of Detroit, I initiated and advanced early conversations around e-government at a time when residents had no meaningful way to interact with government online—including paying property taxes digitally. I convened internal departments and external partners to challenge existing assumptions and define what accessible, online government services could look like. While full implementation came years later, that work established the operational foundation and direction.

I’ve also held C-Suite leadership roles at Fortune 500 companies and a Unicorn startup, and owned a technology staffing company.

I hold an advanced degree in Organizational Development, which grounds my work in how organizations actually function—across people, processes, incentives, and decision-making structures. Throughout this work, I’ve seen a consistent pattern: technology decisions that overlook people and processes carry real operational and financial consequences.

How S.T.O.P. Method™ Was Created

After leaving the City of Detroit, I owned a technology staffing company where I supported organizations implementing technology across multiple sectors.

While working with Michigan public health agencies through HITECH Act compliance and EHR implementation, I formalized a disciplined way of working under fixed mandates and constrained
resources. That work required slowing down, mapping processes, testing assumptions, and designing operations that could be sustained before selecting technology.

That is where S.T.O.P. Method™—Selecting Technology while Optimizing Processes—was formalized.

From there, the methodology expanded beyond healthcare to 50+ organizations across government, nonprofit, and private sectors. The pattern was consistent: organizations were implementing technology
before achieving alignment on operational reality, spending millions on software that didn’t solve the real problem because they hadn’t understood how work actually happened.

I founded Intentional Technology to bring this methodology to organizations navigating technology decisions.

What S.T.O.P. Method™ Does

Understand how work actually happens

Identify process gaps and untested assumptions

Design operations that can be sustained

Select technology that supports both people and performance

I don’t just understand technology. I understand how organizations actually work—how decisions get made, where processes break, and why technology fails when it’s disconnected from people and operations.

Our Approach

Our impact comes from how we think, how we work, and how we support organizations through complex technology decisions.

The S.T.O.P. Method Process starts with understanding current workflows. Process optimization alone solves 60-70% of the problems organizations think they need software to fix. When technology IS needed, optimized processes ensure much higher implementation success rates

Intentional Technology provides clear recommendations—when you shouldn’t buy technology, when you should wait, or when a simpler solution would work better. The goal is your success, not maximizing consulting fees or software sales.

I’ve been in your chair. I’ve made these decisions with my own budget, my own team, and my own accountability for outcomes. I understand the executive pressure, stakeholder politics, and real-world constraints you’re navigating.

Intentional Technology doesn’t sell software. We help organizations stop, think, and choose intentionally — so technology supports the work instead of exhausting the people doing it.

Beyond Technology

I’m the founder of Sisters Code, now in its 13th year, with a mission to “Awaken the Mature Geek.” Through Sisters Code and AI for Aunties, thousands of Gen X+ women have been empowered to enter the field of technology, learn tech skills, and embrace AI with confidence.

I’m also the author of “My Peace Is Non-Negotiable”—a book for Gen X+ women reclaiming their peace, power, and purpose. All of my work centers on helping people and organizations make intentional choices that serve their goals, not someone else’s agenda.

Let's Talk About Your Technology Decisions

Before your next technology investment, let’s pause and talk.